Turning Point/Turning Technology RSS Feed

Please contact Center for Learning Enhancement, Assessment, and Redesign (CLEAR) for support regarding Turning Point or Turning Technologies.
Email: clearhelp@unt.edu
Phone: 940.369.7394

WorkSpace v6.4.0 / WorkSpace v9.5.0 Release

Turning Technologies is happy to announce the release of WorkSpace v6.4.0 for Mac and Linux and WorkSpace v9.5.0 for PC.  

WorkSpace v6.4.0 for Mac and Linux and WorkSpace v9.5.0 for PC releases include new branding, updated user guides, compatibility with the latest operating systems or software, and compatibility with our newest interactive whiteboard, Touch Board Plus. WorkSpace for Mac, Linux and PC include an update to Device Manager v7.4.0, which enables compatibility with Touch Board Plus. Once released, all versions will be available to download on the downloads page.

Notes for WorkSpace v6.4.0 for Mac and Linux include:

  • Added compatibility with Mac OS Yosemite 10.10
  • Added support for Ubuntu 14.04 LTS
  • Include stability and performance enhancements
  • Rebranding

 

Notes for WorkSpace v9.5.0 for PC include:

  • Added compatibility with Windows 8.1
  • Include stability and performance enhancements
  • Rebranding

 

Notes for Device Manager v7.4.0 include:

  • Added compatibility with Mac OS Yosemite 10.10

 

WorkSpace v6.5.0 for Mac Release Notes
WorkSpace v6.5.0 for Linux Release Notes
WorkSpace v9.4.0 for PC Release Notes

Further questions can be directed to product management: productmanagement@turningtechnologies.com.

ResponseWare v2.4.0 / ResponseWare v2.2.0 Release

Turning Technologies is happy to announce the release of ResponseWare v2.4.0 for browser-based and ResponseWare v2.2.0 for iOS and Android.

ResponseWare v2.2.0 is now available on the Google Play Store™ and ResponseWare v2.2.0 for iOS will be available to download via the App Store℠. If ResponseWare users have auto-update functionality enabled on devices, no action is necessary. If not, a manual update must take place once the app sends a notification. If a participant opens the app without updating it, it will notify them that an update must occur to continue using the app.

Notes for ResponseWare v2.2.0 and ResponseWare Web 2.4.0 include:

ResponseWare v2.2.0

  • Added Instructor led Self-Paced Mode
  • Ability to view all questions in the test in a list view.
  • Ability to swipe through questions in the carousel.
  • Participant has the ability to submit the test upon completion.
  • Added ability for the client to send a heartbeat to the server to ensure there is still a connection. 
  • Enhanced Content Upload.
  • Ability to assign test versions to each device.
  • Ability for the client to recover a session/test when a connection is dropped.
  • Ability for the host to recover the session/test when a connection is dropped.
  • Single Sign-On Authentication

 

ResponseWare Web 2.4.0

  • Added Instructor led Self-Paced Mode
  • Ability to view all questions in the test in a list view.
  • Ability to swipe through questions in the carousel.
  • Participant has the ability to submit the test upon completion.
  • Added ability for the client to send a heartbeat to the server to ensure there is still a connection. 
  • Enhanced Content Upload.
  • Ability to assign test versions to each device.
  • Ability for the client to recover a session/test when a connection is dropped.
  • Ability for the host to recover the session/test when a connection is dropped.
  • Added ability to provide a Direct Session URL to ResponseWare participants.

 

ResponseWare v2.4.0 Browser-Based Release Notes
ResponseWare v2.2.0 iOS Release Notes
ResponseWare v2.2.0 Android Release Notes

Further questions can be directed to product management: productmanagement@turningtechnologies.com.

Insight 360 Cloud Desktop v3.1.0 Release

Turning Technologies is happy to announce the release of Insight 360 Cloud Desktop v3.1.0.  

Insight 360 Cloud Desktop v3.1.0 is available within the Insight 360 Message Center and via the Turning Account server at account.turningtechnologies.com. This latest version expands software compatibility to include the usage of Gen 2 response devices and the Gen 2 HID receiver. New feature includes single sign-on (SSO) with a Turning Account. Current Insight 360 Cloud Mobile Edition users will be required to download v3.1.0.

Notes for Insight 360 Cloud Desktop v3.1.0 include:

  • Turning Account Single Sign-On integration 
  • Compatibility with Gen 2 clickers and Gen 2 Handset Receiver

Insight 360 Cloud Desktop v3.1.0 Release Notes

Further questions can be directed to product management: productmanagement@turningtechnologies.com.

Turning Account v1.2.0 Release

Turning Technologies is happy to announce the release of Turning Account v1.2.0.  

Turning Account v1.2.0 is available at account.turningtechnologies.com. For new users, new account creation will require e-mail verification. Once the account is created, users can redeem a license or register a device to the account. New and existing users will see a revised interface, including a dashboard screen. Support has been added to change or add e-mail addresses within accounts.

Notes for Turning Account v1.2.0 include:

  • New users will now have an improved registration process.
  • Organization Administrators will be able to now view all users within their organization.
  • All users will now be able to have and join a Turning Account participant list regardless of their selected role.
  • All users will have access to 1GB of Cloud File Storage. This feature is currently in a Beta form.
  • When users log into Turning Account, they will be automatically logged into all other Turning Technologies web applications.  This will reduce the number of times a user needs to log into our products.
  • Users will be able to change their email address on their account if they are not a part of an organization.
  • Users will have a quick link to our Technical Support team within the footer of the webpage.

 

Turning Account v1.2.0 Release Notes

Further questions can be directed to product management: productmanagement@turningtechnologies.com.

 

TurningPoint Cloud v6.2.0 Release

Turning Technologies is happy to announce the release of TurningPoint Cloud v6.2.0.  

TurningPoint Cloud v6.2.0 is only available on the Turning Account server at account.turningtechnologies.com. TurningPoint Cloud v6.2.0 will be updated for v6.1.0 customers that have automatic updates enabled. TurningPoint Cloud instructors running ResponseWare sessions will be REQUIRED to update to the latest TurningPoint Cloud release. Instructor Turning Accounts have been notified via an e-mail reminder of the impending, required update for use with ResponseWare.

Notes for TurningPoint Cloud v.6.2.0 include:

PC Notes

  • Added ability to use Excel Charts native to PowerPoint (version 2007 and later)
  • Flexible Countdown Timer, allowing user to pause, add and subtract time during polling
  • Auto advance option added to countdown timer
  • Support Real-Time Registration for ResponseCard LT and SE
  • View essay responses in reports that were polled anonymously
  • Messaging added to TurningPoint Ribbon so that users can utilize messaging before entering the polling environment
  • Load question list while in Anywhere Polling session
  • Attendance shortcut keystroke 
  • Support for ResponseWare Self-Paced Polling
  • Host recovery of session data
  • Forced update of receiver license (receiver will no longer work with previous software versions)
  • Updated ribbon icons
  • Support Turning Account Instructor License
  • Enforce HTTPS protocol for LMS calls
  • Offline Login Password added to preferences (Online features disabled when using Offline Login)
  • Region selection on initial log in (points software to the correct server based on selection)

 

Mac Notes

  • Competitions
    • Team Assignment Slide
    • Team Leader Board
    • Team MVP Board
    • Fastest Responder Slide
    • Participant Leader Board
    • Wager Slide
  • Flexible Countdown Timer, allowing user to pause, add and subtract time during polling
  • Load question list while in Anywhere Polling session
  • Simulated Data 
  • Support Real-Time Registration for ResponseCard LT and SE
  • View essay responses in reports that were polled anonymously
  • Messaging added to TurningPoint Ribbon so that users can utilize messaging before entering the polling environment
  • Attendance shortcut keystroke 
  • Support for ResponseWare Self-Paced Polling
  • Host recovery of session data
  • Forced update of receiver license (receiver will no longer work with previous software versions)
  • Support Turning Account Instructor License
  • Enforce HTTPS protocol for LMS calls
  • Offline Login Password added to preferences (Online features disabled when using Offline Login)
  • Region selection on initial log in (points software to the correct server based on selection)

 

TurningPoint Cloud v6.2.0 PC Release Notes
TurningPoint Cloud v6.2.0 Mac Release Notes

Further questions can be directed to product management: productmanagement@turningtechnologies.com.

RRRF-03/04 Firmware Release

Turning Technologies is happy to announce the upcoming release of new RF (RRRF-04) and RF+ (RRRF-03) Receiver firmware.  Firmware has been updated in conjunction with the Insight 360 Cloud release.

Enhancements:

  • Added ability for Sticker ID login mode when using Insight 360 Cloud with QT Device 

 

Please review the supporting documentation, which includes full details of the release:

 

Please note that the receiver firmware is compatible with all the other programs that support the RRRF-03/04 receiver.  If using programs other than Insight 360 Cloud, the factory ID will be recorded from the QT Device, not the assigned (sticker) ID.

All new RF and RF+ receiver orders  will include the new firmware.  Firmware is also available through the hardware updater.

Further questions can be directed to the product management team at productmanagement@turningtechnologies.com.

Feedback can be submitted here: https://receivers.ideas.aha.io/ideas/new.

Insight 360 Cloud Release

Turning Technologies is happy to announce the relaese of Insight 360 Cloud (v3.0).  This latest version shifts software to a subscription-based licensing model through the Turning Account, which simplifies and secures all solutions provided by Turning Technologies in a central unified account system.  Insight 360 Cloud web applications expand compatibility to include Chromebooks and Chrome browsers.  Current Insight 360 users can continue using their software, but will have the opportunity to upgrade to Insight 360 Cloud.  All accompanying Android apps are currently available.  iOS apps have been submitted and are pending approval from Apple.
 
Insight 360 Cloud includes Standard and Mobile editions.  Insight 360 Cloud Teacher App remotely pilots the application, providing greater instructor mobility during lessons. Student apps are now compatible with Chromebooks and Chrome browsers and allow learners to participate in a variety of activities, including unique constructed response questions to employ critical thinking skills and display work.
  
Highlights for the release include:

  • Turning Account: Access and manage all Turning Technologies’ solutions from centralized account system.
  • Student App for Chromebooks and Chrome Browsers: Unlimited student and teacher access through iOS, Android and Chrome devices.
  • Cloud Drive Compatible (Google Drive, Dropbox, Box, etc.): Manage content and streamline and store images from the cloud.
  • Student Scratchpad Capture with Response: View and save detailed answers to gather step-by-step insight.
  • Student Constructed Response Share: Allow students to share work for a unique perspective.
  • Improved Database Management: Unparalleled scalability to control data in a secured environment.
  • Device Compatibility: Complete compatibility with eInstruction RF legacy and current Turning Technologies devices.
  • ExamView Assessment Suite: Includes latest release ExamView Assessment Suite v9.0

 
Please review the supporting documentation, which includes full details of the release.  

 

Further questions can be directed to the product management team at productmanagement@turningtechnologies.com.

Feedback can be submitted at https://insight360.ideas.aha.io/ideas/new 

Included in the Insight 360 Cloud release is ExamView Assessment Suite v9. 

Highlights for release include:

  • Added official support for Mac OS X 10.10 (Yosemite) and Windows 8.1
  • Support for Mac trackpad/mouse wheel movement and functionality
  • Seamless integration to access forthcoming ExamView Cloud releases
  • Seamless integration with Turning Technologies’ response devices 
  • Embedded links to Online Help, User Manual, Product Support and Training Centers
  • Updated branding and bug fixes for improved interface and stability

 
Please review the supporting documentation, which includes full details of the release. 

Further questions can be directed to the product management team at productmanagement@turningtechnologies.com

Feedback can be sent via https://evas.ideas.aha.io/ideas/new

 

ResponseWare Session Issues Resolved

On Sunday, 3/30, a final patch was released to fully resolve the recent issues experienced with ResponseWare sessions.  The resolution has been fully tested and approved by our Quality Assurance team in order for release into the production (or live) ResponseWare environment.  After extensive testing for a period of three weeks with a large number of sessions, the current adjustments in the latest build will eliminate the identified issues affecting our customers.  Installation of the patch has resulted in the inability of our team to reproduce the original errors.  Since the initial patch released on 3/8, we have received no further reports of customer incidents.

Thank you for your patience as our teams worked diligently to pursue a complete resolution.  Our teams are confident that the latest patch will restore the expected reliability of our ResponseWare solution in order to effectively poll students via our web-based solution and accurately collect results.  Your continued support of our company and products is truly appreciated.

We sincerely apologize for the impact this disruption may have caused your organization.  To report any issues, please contact the Turning Technologies customer support team at support@turningtechnologies.com or at 866.746.3015 and provide all relevant details of the issue experienced.

Updates Regarding Intermittent ResponseWare Session Issues - 3/8

UPDATE: On Sunday, 3/8, a new version of ResponseWare will be released to provide customers a significantly improved user experience. After a stress test conducted on 3/7, and with extensive testing over the last two weeks by our ResponseWare team, the current adjustments in the latest production (live) build of ResponseWare will notably reduce the likelihood of the identified issues affecting our customers.  Our ResponseWare team will continue to work diligently to ensure a complete resolution, but are confident the latest release will produce a positive user experience.

Three identified issues with ResponseWare are currently affecting TurningPoint Cloud and TurningPoint 5 ResponseWare sessions and ResponseWare Student App usage. For instructors currently using TurningPoint Cloud or TurningPoint 5 with ResponseWare, users may experience the following issues: 1). polling is open and responses are not being received, 2.) polling closes and chart does not display and 3.) ResponseWare feedback is not displayed.

For resolutions, please view our suggested user actions.

We sincerely apologize for the impact this disruption may cause your organization. We will be posting regular status updates while these issues are being addressed.

Additional questions or to report ResponseWare issues, please contact our customer support team at support@turningtechnologies.com or at 866.746.3015.

Updates Regarding Intermittent ResponseWare Session Issues - 3/6

UPDATE:  Our team has made several configuration adjustments that have tested well with promising results.  Testing is continuing with good progress in order to finalize a scalable configuration. Please note that our team is working diligently together and with field experts to provide a reliable and stable ResponseWare environment.

Three identified issues with ResponseWare are currently affecting TurningPoint Cloud and TurningPoint 5 ResponseWare sessions and ResponseWare Student App usage. For instructors currently using TurningPoint Cloud or TurningPoint 5 with ResponseWare, users may experience the following issues: 1). polling is open and responses are not being received, 2.) polling closes and chart does not display and 3.) ResponseWare feedback is not displayed.

For resolutions, please view our suggested user actions.

We sincerely apologize for the impact this disruption may cause your organization. We will be posting regular status updates while these issues are being addressed.

Additional questions or to report ResponseWare issues, please contact our customer support team at support@turningtechnologies.com or at 866.746.3015.

Pages