Insight 360 Cloud Mobile Edition users will experience issues with the student portion. Users with the mobile edition that try to enable mobile settings for students to join through the application or web access will see this portion of the software grayed out. Students using the Insight 360 Cloud Student App or Web Access will be unable to connect to the instructor. Please note this only affects our premium licensed users.
We apologize for the inconvenience this issue may cause. Our development teams are working as quickly as possible to resolve this issue, with an anticipated update available this week. The update will be required and users will be notified when it becomes available. Thank you for your understanding and patience with this matter.