Clients with the latest version of Microsoft Office 2016 Mac may be experiencing issues with TurningPoint’s PowerPoint Polling environment. Microsoft Office 2016 Mac v15.25 released a 64-bit platform which is not supported by TurningPoint at this time. Clients still utilizing the 32-bit platform or TurningPoint for PC will not be affected by this issue.
For the time being, clients with the latest version of Microsoft Office 2016 Mac can use the Anywhere Polling option within TurningPoint. This option allows presenters to ask polling questions over top of any environment. View these instructions to start using Anywhere Polling.
Our teams are working diligently on an update that will allow for Microsoft Office 2016 Mac v15.25 to work seamlessly with TurningPoint Cloud’s PowerPoint Polling environment. Clients will be notified of a solution as soon it is available.
We thank you for your patience and understanding. Please contact our support team for more information at 866-746-3015.